Somehow
I have managed to complete an MBA (on top of a double major liberal arts degree
– Art and English); worked 15 years on blue chip advertising accounts; headed
marketing communication as a corporate executive; and had some moderate success
hanging out a shingle as a marketing consultancy. I have written over 500 blogs
and a couple of books (my latest – Failure Coach a novel by Wes Morgan is
available on amazon.com). All this and
$1.98 gets me a small coffee at Starbuck’s (they call it a "tall" coffee).
So when my friend Stan, a business coach, calls me
and asks if I am willing to meet for a cup of coffee to discuss with his client
Samantha to discuss ways she might take her business as a video production company to the
next level, I’m flattered – and happy to oblige. This happens a lot to me. I
always suggest a spot convenient for me for such meetings (as a consequence I
always buy my own coffee).
We exchange pleasantries. A little bit about
you. A little bit about me. And an
extemporaneous lecture which I hope will be useful. Stan is grateful – he is
adding value. Samatha is grateful while admitting my advice is solid (based on
what she has already done to stay in business for five years.)
Here’s how it went:
“Stan tells me you want to take your business to the
next level. Is that right?”
“Yes.” Samantha explained that her business has grown
through referrals. She hoped to cultivate genuine business relationships over time. She
also suggested that self-styled marketing consultants, graphic artists and
agency-style advisers have been fertile ground for her. (I am paraphrasing here. This part of the
discussion is inextricably connected to the changing nature of the ad biz.)
“Well based on what you are telling me and what Stan
has already told me – let me offer some nuggets that might be helpful:
Working
with agencies: A longer sales cycle, agencies generally have their “go to”
resources. Also the agency business may not be a robust as it once was. Get to
know some key players in our town. (I gave her a short list of some that come
to mind.) The nature of your dialogue might start with a question like: What
are you seeing in the marketplace? What are your clients looking for
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